Heating Assistance

Fuel Assistance (Low-Income Home Energy Assistance Program, HEAP or LiHEAP), provides supplemental heating assistance to income eligible households in Cumberland County to pay for a portion of their annual heating expenses.  The assistance will not pay for annual heating expenses in full; it may cover the cost of a single tank fill up. The program provides a one-time per season direct payment to heat vendors for homes heated with oil, kerosene, coal, pellets, wood, LP gas or electricity. In some instances when the household's heat is included in the monthly rent, your payment may go to your power bill or if all utilities are included in your rent, it may be sent to the eligible head of household.

Applications are taken by appointment from August to April.  For more information or to make an appointment, please call 207.553.5900 or email heatingassistance@opportunityalliance.org. Please note that we are currently booking into mid March 2018.

On January 16th and 17th at our 222 St. John Street location in Portland, we will be holding open information sessions where you can complete your application on the spot. Just stop in between 8:30AM to 3:30PM to complete it. No appointment needed.

Please bring a photo ID and SSN verification to the appointment as it is required. SSN verification can be one of the following:

a. Any document used to prove SSN must contain all nine (9) digits and the Applicant’s full name. Acceptable documents are: Social Security Card issued by the Social Security Administration

b. SSA-1099 tax form

c. Non SSA-1099 tax form

d. Medicare card with card number ending in the suffix “A”

e. Internal Revenue Service form 1095-C Employer-Provided Health Insurance Offer and Coveragef.

f. Valid unexpired U.S. Military documents such as DD 214 Certificate of Release or Discharge from Active Duty issued by the U.S. Department of Defense

g. Bank tax form

h. W-2 (current wage and tax statement)

If not U.S. citizen, please bring proof of legal status which includes any one of the following:

a. Permanent Resident Card (I-551)

b. Unexpired Employment Authorization Card

c. Unexpired foreign passport stamped by the U.S. Government indicating that the holder has been "Processed for I-551"

d. Permanent resident Re-entry Permit (I-327)

e. Arrival Departure Form I-94 with “Temporary I-551” stamp and holder’s photograph affixed

f. Travel Document issued to Permanent Residents (I-327)

g. Travel Document issued to Refugees (I-571) Form I-94 stamped with one of the following statuses: Asylee, Parolee or Parole, Refugee, Asylum, HP-humanitarian parolee, PIP-public interest parolee, or Cuban-Haitian Entrant

For more information or to set up an appointment, call:
553-5900 or email


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