Heating Assistance

Fuel Assistance (Home Energy Assistance Program, HEAP), provides supplemental heating assistance to income eligible households in Cumberland County to pay for a portion of their annual heating expenses.  The assistance will not pay for annual heating expenses in full; it may cover the cost of a single tank fill up. The program provides a one-time per season direct payment to heat vendors for homes heated with oil, kerosene, coal, pellets, wood, LP gas or electricity. In some instances when the household's heat is included in the monthly rent, your payment may go to your power bill or if all utilities are included in your rent, it may be sent to the eligible head of household.

Applications are taken by appointment (phone or in person) from September through March.  For more information or to make an appointment, please call 207.553.5900 or email heatingassistance@opportunityalliance.org

For an in person appointment, please bring the following to the appointment with you:

1. A valid government issued photo ID

2. SSN verification

a. Any document used to prove SSN must contain all nine (9) digits and the Applicant’s full name. Acceptable documents are: Social Security Card issued by the Social Security Administration

b. SSA-1099 tax form

c. Non SSA-1099 tax form

d. Medicare card with card number ending in the suffix “A”

e. Internal Revenue Service form 1095-C Employer-Provided Health Insurance Offer and Coveragef.

f. Valid unexpired U.S. Military documents such as DD 214 Certificate of Release or Discharge from Active Duty issued by the U.S. Department of Defense

g. Bank tax form

h. W-2 (current wage and tax statement)

If not U.S. citizen, please bring proof of legal status which includes any one of the following:

a. Permanent Resident Card (I-551)

b. Unexpired Employment Authorization Card

c. Unexpired foreign passport stamped by the U.S. Government indicating that the holder has been "Processed for I-551"

d. Permanent resident Re-entry Permit (I-327)

e. Arrival Departure Form I-94 with “Temporary I-551” stamp and holder’s photograph affixed

f. Travel Document issued to Permanent Residents (I-327)

g. Travel Document issued to Refugees (I-571) Form I-94 stamped with one of the following statuses: Asylee, Parolee or Parole, Refugee, Asylum, HP-humanitarian parolee, PIP-public interest parolee, or Cuban-Haitian Entrant

3. Proof of income for the past 3 to 12 months for all household members

4. Fuel account statement or ticket that includes the account holder's and vendor's names

5. Rental/lease agreement, mortgage statement, or lot rent receipt

6. All utlity bills including water, sewer, and electricity

If the appointment is by phone, you must mail copies of all required documentation to the office located at 222 St. John St., Suite 207, Portland, ME 04102.

For more information or to set up an appointment, call:
207.553.5900 or email