Mar 30, 2020

The Maine Crisis Line Prepares for Increase in Call Volume as COVID-19 Leads to Increased Isolation and Anxiety

The Maine Crisis Line Prepares for Increase in Call Volume as COVID-19 Leads to Increased Isolation and Anxiety

24/7 Statewide Mental Health Phone Line is available by call/text/chat


South Portland, ME (March 27, 2020)—  The Opportunity Alliance (TOA), a local nonprofit community-based organization operating 46 programs and serving more than 20,000 people each year, is ramping up its efforts to respond to the mental health needs of Mainers as the effects of COVID-19 are felt across the state.


The Maine Crisis Line, operated by TOA, provides statewide, free, and confidential support for people who are feeling anxious, in distress, worried about a loved one, or experiencing a crisis. Highly trained and compassionate Crisis Call Specialists respond to crisis calls and support Mainers 24 hours a day, 7 days a week. They are available by calling or texting 888-568-1112 or using the chat function online at


“We know that thousands of community members struggle with mental health every day. In times of crisis, when all of us are dealing with heightened stress and anxiety, individuals with mental health challenges can be at high risk of suicide and harm.” said Joseph Everett, President and CEO of The Opportunity Alliance. “We encourage Mainers who need immediate support to take advantage of this free, confidential resource.”


People need help and support and the Maine Crisis Line is a key first-line resource. Trained professionals listen and offer options for help, including dispatching a mobile outreach worker when needed, although many situations can be addressed through the initial phone contact and appropriate follow up.


The Maine Crisis Line is a partnership between the Maine Department of Health and Human Services, The Opportunity Alliance, and several other community-based organizations providing crisis intervention services across the State. 


About The Opportunity Alliance

The Opportunity Alliance (TOA) is the Community Action Agency for Cumberland County. Our mission is to work with people to help them build better lives and stronger communities. We do this by empowering individuals and families seeking to overcome barriers by providing the right collection of services while informing public policy. TOA’s services are focused in four areas:  Family and Early Childhood Education, Economic Supports, Mental Health and Wellness, and Community Building.


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